To repair an electric toothbrush that does not work, clean the contact point of the charging stand and fully charge it over 24 hours. Most of the problems with electric toothbrushes are due to battery disconnection, dirty charging contacts, or dry toothpaste blocking power buttons and metal shafts
Common Causes and Simple Handling of Stains in Charge Contacts
Dry toothpaste and hard water on the stand and handle interfere with power transfer. Wipe off dirt on both sides with a dry cloth or a cotton swab containing alcohol for disinfection. Power button fastening: The toothpaste residue may be solidified around the button. Press the button firmly or wipe the part with a damp cloth. Battery disconnect: If the brush is completely out of power, set it to the charger and wait for up to 15 minutes until the indicator lamp lights up. After that, please fully charge for 24 hours. Shaft clogging: Remove the brush head and apply lukewarm water to a metal spindle to remove invisible dirt that prevents the motor from operating.
Troubleshooting Steps
What should I do if the electric toothbrush does not work It is not necessarily necessary to replace the toothbrush. There are many ways to try it at home. We recommend following the steps below to get the best results.
- Step 1: Check the outlet
First, make sure the outlet is working properly. Plug in the device that is verified to work properly and make sure it is not a problem with the outlet. Or try another outlet in the house. - Step 2: Battery Status
Many electric toothbrushes have a battery level display function. If the battery is low, wait for a few minutes after charging. Oclean’s sonic toothbrush uses lithium-ion batteries and has a battery life of 30 to 180 days depending on the model. You can check the charging status on the smart screen. For more information, please click here. - Step 3: Confirm the operation of the charger
When connected to the charger, the toothbrush should show that it’s charging. If it is not displayed, there is a bug in the charger, and there is a possibility that replacement is necessary. After all, if it is not an outlet or a toothbrush, the cause should be on the charger. If you have a spare charger, please check if it works. Usually, this should solve the problem. - Step 4: Clean the perimeter of the power button
If dirt accumulates around the power button, the button may not move. Wipe around the button with a wet cloth. Once the power supply is in, the problem is solved. - Step 5: The brush head does not move
If the brush head does not move, try moving it
How long is the battery life of an electric toothbrush
The battery life of an electric toothbrush depends on the product. Battery life depends on the type of battery, product design, toothpaste frequency, charging method, storage method, and product usage. - Over time, the battery begins to lose its original capacity. As a result, it is necessary to charge more frequently than at the time of purchase.
- Follow the manufacturer’s instructions to keep the battery functioning properly. Keep the electric toothbrush in a cool place and use only the charger recommended by the brand.
Common Reasons Why An Electric Toothbrush Stops Working:
It’s not just a power issue. There are many reasons why an electric toothbrush breaks down—even if it doesn’t happen very often. The electric toothbrush consists of three parts: battery, motor, and brush head. There is also a main case, but it is unlikely that this will be broken. In general, if there is a problem with an electric toothbrush, the cause is in one of these three parts.
Common problems that cause an electric toothbrush to fail to work include:
- Battery consumption: Make sure it is charged or the battery is not damaged.
- Fastness of brush head: Make sure the brush head is adhered to and does not interfere with movement.
- Outlet failure: Make sure the outlet is working properly.
- Residue of toothpaste: Make sure that there is no toothpaste around the power button and wipe it clean.
- Physical damage: Make sure that it is not damaged by accidental drop or shock.
- Submerged: If the toothbrush has been immersed in water for a long time, there may be damage inside.
Many of these problems can be solved with regular maintenance. Clean the toothbrush thoroughly every few days, and don’t forget to replace the brush head. The toothbrush is not completely waterproof but partially waterproof, so do not overwater it. Wipe away the excess toothpaste residue clean
Electric toothbrush charging issues
If you do not have a toothbrush charging and the power does not turn on, you will not be able to play a role as an electric toothbrush
First of all, you should check the outlet where the toothbrush is inserted. Connect the other equipment to the same outlet to see if it will charge or power. In the bathroom, the switch may be switched without noticing.Please also note the location of the charging platform. Some patients at our clinic may place a toothbrush on a metal plate, but unfortunately, this prevents the current and can cause charging problems. Be sure to place the toothbrush and charger directly on the counter.Finally, in the case of a toothbrush that needs to “turn on” any switch before charging, make sure the switch is turned on. For example, some Oral-B products have this feature.If you do not solve these problems, it may be time to consider replacing an electric toothbrush. Before going to the store, check the model number online and check if it is within the warranty period. Many products come with a standard two-year warranty. Please contact us through the manufacturer’s website and inquire about the exchange. If it has been more than two years since your purchase, you may want to look up new models on the market and upgrade them as rewards for yourself.
Battery Problems – What’s Actually Happening
how long does it last
About 2 to 5 years. Luxury models last longer. Low-price models often start to decline in performance around the second year. In most cases, the battery is more lifespan than the motor.Performance decreases gradually. The operating time becomes shorter, the performance decreases at the end of use, and the frequency of charging increases. This is normal aging. It is not a sudden breakdown; it is simply due to age.if it suddenly stops moving
It is normal to gradually decrease performance. The cause of sudden disappearance is usually one of the following:Permanent overcharge. If you leave the brush in the dock for months, the battery will always be 100%. This actually puts a greater strain on the cell than normal use. The battery wastes faster.
When water comes in. There is no problem if some splash. However, being exposed to water for a long time (too much washing or leaving it in the shower caddy) causes moisture to enter the charging contact and corrosion.
Repeat over-discharge. If the battery is completely empty, the battery life will be shortened. At some point, the charge will not be accepted at all.
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